What locations do you cover? We generally cover Nassau, and Suffolk counties including the East End. How soon can I get an appointment from you? This entirely depends upon your schedule. Do you offer a no pay guarantee, if the problem is not fixed? We follow a transparent policy, in which, if our technician fails to figure out the problem with your PC, we will not charge any money from you. This goes for software and hardware issues too. However, in software issues, if our technician feels that your PC problem can only be rectified by re-installing the operating system, we will take a complete back up of your data if the Hardware / Software allows prior to the re-install. Reinstallation includes essential programs such as Email, Anti-virus, Office Suite, and updated drivers. We will even reconfigure the software and your data copied back to the machine. How much time does it take to repair an average problem? Below is the average time-taken for each problem: |
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Is you repair guaranteed? If yes, how long? Yes, all our repairs are guaranteed for 45 days. Do you provide any other services? We offer varied services ranging from Internet sharing & installation (Cable & DSL), firewall installation, VPN setup, networking & device sharing to cabling & others. You can browse through our website to view various services provided by us. We provide services to both residential & business clientele.
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